Indicators

SN

TYPE OF SERVICE

RESPONSIBLE OFFICER

RESPONSE TIME

1. 

Release of  admissions letters

Registrar

1 month to registration

2. 

Release of transcripts

HOD and Registrar

2 weeks after request

3. 

Release of Examination Timetable

Faculty Exam Officers

3 weeks to Commencement

4. 

Conveyance of decisions extracts arising from meetings

Registrar and Secretaries

7 days after meeting

5. 

Implementation of management decisions

Vice chancellor, Registrar

2 week after the management meeting

6. 

Creating academic calendar, publish and disseminate 

Director Academic Planning and Registrar

Annually

7. 

Conducting teaching and research based on approved lecture and research hours

HODs, Deans and all academic staff

In accordance with timetable

8. 

Conduct and release of CA results

HODs, Deans and all academic staff

3 weeks before exams

9. 

Marking and submission of results

all academic

3 weeks after exams

10. 

Release of semester exams results

HODs, Deans, Senate

6 weeks after exams

11. 

Release of approval of deferment

Registrar

Within 1 week

12. 

Release of approval of change of course

Registrar

Within 1 week

13. 

Prompt adherence of complaints on results

HODs, Deans

Within 1 week

14. 

Staff development

HODs, Deans, Committee of Deans, DVCs

Maintain regular monthly meetings

15. 

Identification of vacant positions and recruitment of staff

Vice chancellor, Registrar, Deans, Directors and HODs

Regularly as provided for in the condition of service

16. 

Conduct of orientation and training for staff

Registrar, University Management

Annually

17. 

Payments for services, goods, remittances and claims

Bursar

Processing approvals and taking mandates to banks within 24hours

18. 

Preparation of ATBU financial statements

Bursar

By the 31 of August annually

19. 

Regular audit of ATBU payments and accounts

Audit Unit

Within 24 hour in case of payments and accounts at the end the year

20. 

Medical consultations and treatments

Director Medical Services

24 hours

21. 

Provision of internet and active ATBU website

Director of DICT

24 hours

22. 

Provide maintenance services to facilities

Director of works

24 hours

23. 

Maintain clean environment

Director of works

24 hours

 

.

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Important Links

Our University
Abubakar Tafawa Balewa University
Bauchi
PMB 0234
Our location

SERVICOM office

Abubakar Tafawa Balewa University, Yelwa Campus.

  • +234 802 354 3186
  • info@servicom.atbu.edu.ng
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